Refund Policies

Please carefully review your order before purchasing, as we cannot offer exchanges or refunds due to a change of mind or requests for different styles or sizes due to hygiene concerns.

Damages and Incorrect Items

If your item arrives damaged or is not what you ordered, please contact us immediately at hello@craftnailsbank.com

Return Eligibility Criteria

To qualify for a return, your item must meet these conditions:

• It must be in the same condition as when received.
• It should be unused and include all tool kit items.
• It must be in its original packaging.
• You must provide the receipt or proof of purchase.

Return Process

Refunds will be processed within 14 days of receiving the returned item in its original condition. Please note that we do not accept returns without prior approval.

Need Assistance?

If you have any questions or need help with the return process, please don't hesitate to contact us at hello@craftnailsbank.com. We're here to assist you every step of the way.